As a landlord in New South Wales (NSW), it’s common to face tricky scenarios with tenants – whether it’s late payments, property care issues, or disagreements about repairs. With the rise of AI tools (like ChatGPT), you can quickly get advice or draft communications. However, it’s essential that any advice or messages generated are in line with the Residential Tenancies Act 2010 (NSW), ensuring your actions are always compliant with the law.
Here’s how you can use AI prompts effectively and safely as part of your DIY property management:
1. Be Clear and Precise in Your Prompts
When asking an AI for help, provide as much context as possible. Include specifics like:
What the issue is (e.g., late rent, property damage, noise complaints)
Whether you’ve issued previous warnings or notices
The type of tenancy (fixed term, periodic)
Prompt Example:
“I am a landlord in NSW. My tenant has not paid rent for 10 days, and this is the second time it has happened. What are the correct steps under the NSW Residential Tenancies Act to address this? Please provide a compliant template notice letter.”
2. Reference the Act in Your Prompts
Always mention that you need advice or templates in line with the NSW Residential Tenancies Act 2010. This encourages the AI to pull from legislation and best practices, not generic advice.
Prompt Example:
“Draft a termination notice for non-payment of rent that complies with NSW Residential Tenancies Act 2010.”
3. Ask for Templates with Caution
AI can generate useful templates for letters (such as breach notices or repair requests). After generating a template, compare it with resources from NSW Fair Trading to ensure accuracy.
Prompt Example:
“Write a template for a breach notice regarding excessive noise under the NSW Residential Tenancies Act, suitable for a landlord to send to a tenant.”
4. Request Steps and Timelines
Dealing with difficult tenants often involves strict timelines (e.g., giving 14 days’ notice for rent arrears). Ask the AI to generate step-by-step instructions referencing these requirements.
Prompt Example:
“List the correct process and timeframes for evicting a tenant for unpaid rent in NSW, according to the Residential Tenancies Act 2010. Include all notice periods.”
5. Double-Check With Official Resources
AI is helpful, but it’s not a substitute for expert legal advice or official documentation. Use the output as a draft, then compare against:
The text of the Residential Tenancies Act 2010
Summary
AI prompts can save landlords time and help you act swiftly. But always steer the AI towards accurate, NSW-specific, and compliant advice by referencing the Residential Tenancies Act and asking for relevant details. Trust—but verify—by cross-checking with official resources before taking action. This smart combination keeps your property management effective and above board!

